Silicon IT Infrastructure & Hardware Support

Uptime First

Support decisions focused on stability, quick recovery, and smoother business operations.

Professional Execution

Clear scope, dependable response, and practical delivery from initial assessment through ongoing support.

Growth Ready

Infrastructure planning that fits current needs while leaving room for team and branch expansion.

Our Heritage

Enterprise IT operations partner in Kolkata since 1999.

Business Continuity

Zero data loss with hot-swap buffer standby hardware units.

Security-Minded Delivery

Enterprise firewall architectures and network vulnerability isolation.

Scalable Infrastructure

Hybrid cloud, multi-gigabit routing, and high-density wireless LAN.

Clear Communication

Direct access to senior engineers with transparent ticket updates.

Computer Networking

Structured cabling, Cat6/fiber, managed switches, and enterprise router configurations.

Hardware Support

Server maintenance, workstation upkeep, chip-level motherboard repair, and parts replacement.

Managed IT Services

Dedicated engineering team, preventive maintenance, quarterly device health audits, and SLA guarantees.

Laptop Hardware Repair

Screen replacements, keyboard replacements, battery care, and BGA chip-level soldering.

Server & Infrastructure

Rack server deployments, RAID storage arrays, NAS synchronization, and online UPS installations.

Desktop Diagnostics

Fast power supply repairs, memory diagnostics, SSD upgrades, and Windows/Linux optimization.

Preventive Maintenance

Routine hardware inspection, thermal repasting, dust cleaning, and proactive performance checks.

Data Recovery & Backup

Secure off-site cloud backups, emergency data recovery, and disaster continuity plans.

Enterprise Application Development (ERP)

Custom ERP architectures, database automations, and native desktop software without seat fees.

Custom Web & Cloud Apps

Scalable cloud portals and web applications with 100% codebase ownership.

Enterprise ERP & Automations

Tailored business management, warehouse stock registers, and billing solutions.

Standalone Desktop Software

Offline-first Windows programs with barcode and thermal invoice support.

APIs & Third-Party Integrations

REST microservices, webhook connectors, and CRM automations.

Specialized Industry Software

Turnkey software for computer labs, colleges, pathology labs, and logistics centers.

Bronze Support Plan

Business-hours maintenance and routine ticket support for startup offices.

Silver Hardware Plan

2-4h response emergency SLA with complete desktop and network coverage.

Gold Infrastructure Plan

Server arrays, standby buffer units, and quarterly preventive maintenance audits.

Platinum Enterprise Plan

Dedicated on-site resident engineers, 24/7 emergency dispatch, and full lifecycle support.

Manufacturing & Plants

High-temperature factory LANs and industrial hardware support.

Corporate & Financial Hubs

Fiber backbones, Fortinet/Cisco firewalls, and reliable branch networks.

Academic & Colleges

Campus Wi-Fi routing, turnkey computer labs setup, and digital classrooms.

Healthcare & Diagnostics

24/7 radiology PACS uptime, pathology labs interfaces, and clinic billing.

Logistics & Warehouses

Barcode thermal printers, RF inventory systems, and WAN redundancy.

Retail & Multi-Store Outlets

POS billing counters, receipt printers, and synchronized cloud inventory.